HomeBusinessHow To Handle A Tough Business Environment As A Restaurant Owner Ryan July 21, 2016 Business Running a business successfully is a tough gig. Businesses in the retail and hospitality sectors are very susceptible to the vagaries of volatile and changing global economic conditions. This is especially difficult for restaurant businesses that are just starting out, and requires a level of vision and dedication that many business owners simply do not possess. However, one can mitigate the negative effects of global downturns and difficult business environments through the application of a number of techniques and tools. How to Survive in Business Most businesses starting out have one thing in common, no matter what the industry sector: most of them fail within the first two years. In fact, simply breaking even in the first year of operation is considered a good sign of success in business. This is largely because starting out means building a brand from zero, engaging and attracting new customers, and building a customer base. All this takes time and a lot of effort. But there are a number of things that can be done to help in this difficult process. The first question to ask yourself in business is this: why would people come to my business over others? Part of asking this question inevitably comes back to what your business can offer that others in the same sector cannot. All business owners need to differentiate their businesses from others. This is more likely to attract attention and engage customers, thus building a successful brand over time. What makes your restaurant business different? You might serve exotic food in an area not known for exotic food; you might have a completely unique aesthetic look that includes restaurant menu boards manufactured in quality red leather; or perhaps you simply execute customer service much better than your competitors. Whatever the case, it’s all a vital part of engaging with and drawing in new customers and building a unique brand. Though great customer service in and of itself is no guarantee of business success, no restaurant business was ever successful without it! Your customers are your entire business, and without them you have no business at all. By engaging with your customers in a passionate, professional and friendly manner, you offer them an experience they are less likely to forget. A lot of restaurant owners think that they can get through a tough economic time by saving money on key menu ingredients. The problem with this is that your customers will notice when you are trying to save money in this way. A good rule of thumb in the restaurant business is this: if your customers can cook the dish themselves with the food they already have in their own pantries, take it off the menu immediately. Customers at a restaurant are there to eat good food and have a unique experience. Be Different and Reap the Rewards In a tough business world, getting ahead requires time, dedication and vision. Even though there are many variables at play in business success, no restaurant was ever successful without taking a risk here and there.